Brand Reputation Monitoring and Repair Services for Small and Medium Businesses

It's time to take your online reputation seriously.

90%

of customers say buying decisions are influenced by online reviews.
Source: martech.org

73%

​lose trust in brands due to inaccurate business listings.
Source: Search Engine Watch
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Get the most comprehensive and complete AI and machine learning powered solution.

Here is how we will save you valuable time while generating high-quality leads.

Your reputation is priceless. We will help You protect it.

Social Media Monitoring & Online Reviews

Get real Google, Facebook, and Yelp reviews from your own customers.
​All you need is the right brand reputation strategy and the right tools.

Online Reputation & Social Monitoring

Even if you provide an offline service, most people will perform an online search before deciding to deal with your company or brand. Your brand reputation is what you say about your business and how they perceive it.

​Almost daily, your prospects and clients talk about your brand and business on websites like Facebook, Twitter, Yelp, Pinterest, blogs and other social media and networking websites. Their reviews directly impact your revenues, so it's time to have complete social media monitoring and join the conversation. From Google and Facebook reviews to your industry-specific review sites, we covered you by providing real-time email alerts every time someone mentions your brand and professionally responding to social media posts and online reviews.

Prevent fraud and reputational damage to your brand by starting your brand monitoring today, and know what they say the minute they say it.

Your Brand Reputation is Key

Online Reputation Management & Intelligence gives you complete control over your online brand presence, helping you respond to online reviews, identify errors to correct online business listings, and measure yourself against the competition.​

​Simplicity is critical, and we ensure that you won't need IT, web development or social media management skills to be successful. No one knows more about your business than you do. Leverage it and leapfrog your competition while we will help you come up with the winning online reputation management strategy.​

​You have a variety of options and service packages. From doing it yourself to "do it for me." Every package includes a cutting-edge, easy-to-use online software platform that completely automates your online reputation management efforts. Reduce your costs and free up precious time.
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Respond Right Away To Minimize The Reputational Damage

Respond to online reviews with a single click or tap using customized, tested, professional responses, or use AI to generate a personalized response. Take the conversation offline to make your customers and prospects happy, demonstrating that you care.​

Originally published by Steve Driz on LinkedIn Pulse on April 05, 2016

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Why should you protect and manage your online brand reputation?
Let's face it, in today's economy, consumers rarely engage with a brand buying either product or service without researching the brand reputation online.
​Read full article

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Here is how You will have complete visibility to make better decisions using easy-to-use, complete online Reputation Management software solution.

Business Listings
Online Reviews
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Don't Wait. Protect Your Brand's Online Reputation Now.

We make it very simple. From Do-it-Yourself or Do it with You to fully managed reputation management solutions, we got you covered.
​Stop feeling overwhelmed and spend more time focusing on your customers and growing your business.

Frequently Asked Questions

​​WHAT ONLINE MENTIONS DO YOU MONITOR?
  • Brand Monitoring: We track mentions of your business name, logo, and any associated keywords to identify conversations about your brand across various online platforms.
  • Employee Monitoring: We recognize that your employees play a key role in representing your brand, so we also track mentions of their names to capture any discussions related to your staff.
  • Review Monitoring: We keep a close eye on customer reviews and ratings on popular review sites and social media platforms to identify positive feedback and address any negative comments promptly.
  • Social Media Listening: We utilize advanced social media listening tools to monitor conversations and mentions across various social media channels, enabling us to identify trends and respond to any mentions in real-time.
How fast will I receive an alert?
Generally, you will receive an email alert as soon as something is posted online. The goal is make sure that you see relevant mentions as soon as possible, and can respond and take action timely.
Can you bury bad reviews?
Short answer is Yes. Since we will help you with the review campaigns, positive reviews will always offset the negative.
Do you "game" customer reviews?
Never. We only use ethical approach to user reviews and provide you with the access to the same software and tools we use internally.