10+ Years serving medical spas and aesthetic clinics
30+ Directories managed per location
800+ Business listings actively managed
1 team For every channel. No handoffs, no silos.
What We Do Every channel that drives bookings for your clinic, managed by one team.
01 Reputation Management Review generation, monitoring, and response across Google, RealSelf, Yelp, and Facebook. PHIPA-compliant workflows built specifically for aesthetic clinics in Canada.
02 Search Engine Optimization Local and organic SEO that puts your clinic in front of patients actively searching for Botox, fillers, laser treatments, and body contouring in your market.
03 Google Ads Management Targeted paid search campaigns that generate immediate booking inquiries. We manage bidding, creative, and landing pages so every dollar is accountable.
04 Google Business Profile Full GBP optimization and monthly management. Categories, attributes, photos, posts, and Q&A maintained so your clinic dominates the local map pack.
05 Social Media Marketing Professionally produced content and paid social for Instagram and Facebook. Built around your treatments, your brand voice, and your patient demographic.
06 Business Listings Management Consistent NAP data across 60+ Canadian and international directories. Accurate listings are a direct local ranking signal and a patient trust signal.
Why Reputation Mart Built for the aesthetics industry. Not adapted for it.
One team. Every channel. Most agencies hand you off to separate vendors for SEO, reviews, social, and ads. You get one senior account manager who owns the full picture and is accountable for your results.
PHIPA-compliant by default. Review request workflows, response templates, and patient communication protocols are all built around Canadian privacy law. Not retrofitted from a US compliance model.
Transparent pricing. No surprises. All packages are published. You know exactly what you are paying for before you commit. No discovery call required to understand what things cost.
Proven in the GTA aesthetics market. We have built reputation and marketing infrastructure for medical spas and aesthetic clinics across Toronto and the GTA from the ground up. Our clients include Astra Medicare and VBeauty Medical Spa.
Reported monthly in plain English. You see exactly what changed, what worked, and what is planned next month. No vanity metrics. No jargon. Real-time dashboard access included on all managed plans.
No long-term contracts. We keep clients by producing results, not by locking them in. Monthly plans cancel with 30 days notice. Annual plans receive a 10% discount and a waived setup fee.
Sound Familiar If any of these describe your clinic, you are in the right place.
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A patient left a fake review and Google will not remove it. You flagged it. Nothing happened. It is still sitting on your profile hurting your rating and you do not know what to do next.
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Your competitor has 400 Google reviews. You have 38. You know your clinic delivers better results. But patients searching online do not know that, and review volume is the first thing they use to decide who to call.
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You are paying for Google Ads but have no idea if they are working. The agency sends a monthly report full of impressions and click rates. You cannot tell whether any of it is turning into bookings or where the budget is actually going.
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You are juggling three different vendors for SEO, social, and reviews. Nobody owns the full picture. When something is not working, everyone points at someone else and you are the one stuck in the middle trying to figure out what is actually happening.
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Your Google Business Profile has not been updated in months. Wrong hours, outdated photos, unanswered questions in the Q&A section. Every one of those signals tells Google and potential patients that this clinic is not actively managed.
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You opened a second location and the marketing did not scale with it. The original location has traction. The new one has almost no reviews, inconsistent listings, and is not showing up in local search. Growth created a visibility gap you have not been able to close.
Platform Coverage We manage your presence everywhere your next patient is looking. Listings kept accurate and active across 30+ platforms including directories, GPS systems, and voice search.
Google Business Profile Google Business Profile
Google Maps Google Maps
Facebook Facebook
Instagram Instagram
Apple Maps Apple Maps
B Bing
Trustpilot Trustpilot
Foursquare Foursquare
Uber Uber
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GPS and Navigation TomTom, Garmin, HERE, and all major car manufacturers including Audi, BMW, Mercedes, Ford, Toyota, and GM.
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Voice Search Siri, Google Assistant, and Microsoft Cortana. When a patient asks their phone to find a clinic near them, your listing is ready.
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Global Directories Hotfrog, Cylex, Manta, Brownbook, and 30+ additional international directories that feed local search data aggregators.
Client Results What reputation management looks like when it is done right, from day one.
Medical Aesthetics / GTA Astra Medicare Astra Medicare came to Reputation Mart at launch with no existing digital foundation. We built everything from the ground up: review generation system, Google Business Profile, business listing distribution across the GTA, and ongoing reputation monitoring. Today Astra ranks for their name and category in their market, maintains a strong review profile across multiple locations, and generates a consistent flow of new patient inquiries through search. The work compounds monthly because it was built on a disciplined foundation rather than quick fixes.
Review Generation GBP Optimization Business Listings Reputation Monitoring
Medical Spa / Yorkville Toronto VBeauty Medical Spa VBeauty Medical Spa in Yorkville required a complete reputation infrastructure to support their growth across multiple GTA locations. We deployed review generation, full GBP optimization, and managed listings across all locations. Each month the foundation gets stronger. Each new review, each updated listing, each professionally handled response adds to an asset that makes every other marketing dollar work harder. For a clinic in a competitive luxury market, reputation is the product before the product.
Multi-location ORM GBP Management Review Generation Listings Sync
Compliance PHIPA-compliant ORM. Not retrofitted. Built that way. Most reputation management platforms and agencies are built for the US market and default to HIPAA frameworks. HIPAA and PHIPA are not the same. Canadian healthcare providers operate under different provincial privacy obligations, and the distinctions matter when you are communicating with patients publicly about their care. Every Reputation Mart workflow for healthcare and aesthetic clinics is designed around PHIPA from the ground up. Review request timing and language, public response protocols, patient communication templates, and escalation procedures all reflect what Canadian providers can and cannot do. You do not need to brief us on compliance. We already know.
Review requests that meet PHIPA standards Timing, language, and channel selection designed for Canadian healthcare environments.
Public responses that never confirm patient status Every response template is structured to engage professionally without referencing treatment or confirming the reviewer is a patient.
No US compliance models applied to Canadian clinics We do not adapt HIPAA frameworks. PHIPA has distinct requirements and your workflows reflect that by default.
Healthcare lawyer ready documentation If your legal counsel wants to review how patient communications are handled, we can provide full documentation of our protocols.
FAQ Common questions from med spa owners.

Reputation Mart packages for medical spas start at $497 per month for fully managed reputation management, including review generation, GBP optimization, and business listing sync. Comprehensive plans covering SEO, Google Ads, social media, and a dedicated account manager run from $799 to $1,299 per month. Custom pricing is available for multi-location clinics and complex engagements. All pricing is published at reputationmart.com/pricing-packages.html. No discovery call required to see what things cost.

Yes. All review request workflows, patient communication templates, and response protocols are built around PHIPA requirements for Canadian healthcare providers. We never reference treatment details in review responses, never confirm patient status publicly, and structure all patient-facing communications to meet provincial privacy standards. This is built in by default, not something you need to request separately.

Review generation and business listing fixes produce visible results within the first 30 to 60 days. GBP optimization typically shows movement in local pack rankings within 60 to 90 days. SEO and search result management are longer plays, generally 3 to 6 months to meaningful page 1 movement. Google Ads generates inquiries from day one of the campaign launching. We report on all channels monthly so you track trends, not just snapshots.

Yes. Beyond Google, we monitor and manage your presence on RealSelf, Yelp, Facebook, and Healthgrades. RealSelf is particularly important for clinics offering injectables, body contouring, and laser treatments, as users arrive specifically to evaluate and compare aesthetic providers. Platform priority is tailored to your treatment mix and patient demographic.

Sometimes. Google removes reviews that violate its policies, including fake reviews, defamatory content, and conflicts of interest. We handle the formal flagging and appeals process and have successfully removed reviews for healthcare clients when the content meets Google's removal criteria. For reviews that cannot be removed, we help you respond professionally in a way that demonstrates care and professionalism to every potential patient reading the exchange. We do not promise removal on every review, and we do not promise results that violate platform policies.

Yes. Multi-location management is a core part of what we do. Each location gets its own GBP, listing profile, and review monitoring. We coordinate brand consistency across locations while allowing each one to build its own local presence and review volume. Custom pricing applies for three or more locations.

Get Started Your next patient is searching right now. Get a free audit of your clinic's online presence. We will show you exactly where you stand on reviews, search visibility, and local rankings, and what it will take to lead your market. No contracts. No obligation. Toronto-based team.